My Regency Home

Regency Homes. With you all the way.

Regency Homes has constructed your home with carefully selected materials and the skills of selected experienced craftsmen. The Regency Home team works from detailed plans and specifications; however, no two homes are exactly alike. Each one is unique; a home is one of the last hand-crafted products left in the world. Over time, each home behaves differently.

Quality materials and workmanship have been used in creating your home. Each home requires care from the first day of ownership to maintain its beauty and safe environment. Regular homeowner maintenance is essential to providing a quality home for a lifetime. By caring for your new home attentively, you ensure uninterrupted warranty coverage as well. The attention provided by each homeowner contributes significantly to the overall worth of the home and community.

While we strive to build a problem-free home, we recognize through our experience that with repeated use an item in the home may fail to perform as it should. When this occurs, we will make necessary corrections so the item meets our warranty guidelines.

Emergency Service

While emergency warranty situations are rare, when they occur, prompt response is essential. A true emergency is a situation that prevents you from entering the home, such as a gas leak, lack of power to utilities, total loss of water service to the home or no heat in winter months. For these crisis situations, we ask you contact the appropriate trade partner or utility company directly.

For other emergency situations where guidance is needed during normal business hours, contact the Regency Homes Customer Care team.

 515-273-9732      515-273-9738.

For emergency situations where guidance is needed after hours, contact our on-call technician at 515-202-5707. The technician will gather the appropriate information and arrange for assistance.