Customer Care

Regency Homes is with you all the way. Nowhere is that more evident than our commitment to customer care. It begins with your Design Studio Consultant who assists with selections in the Regency Design Studio to make your house a home. A Homeowner Orientation Specialist will ensure that you feel right at home in your new place. Along the way, an experienced team of Customer Care Specialists will be on call to see that your home buying experience is a smooth one. Two weeks, two months, even two years after you move in, we're still here – making sure your home is everything you expect.

We created a set of resources just for you in the homeowners’ area of our Web site My Regency Home. Here you can access Customer Care resources, submit requests and complete surveys.

Features include:

FAQs
My Regency Home Care Guide
Glossary of Homebuilding Terms
Home Buying Experience and Customer Care Online Surveys
Online Requests for As-Needed and Year-End Service
Homeowner Resources—Regency Homes’ directory of preferred resources and suppliers
The Best Warranty in America – 2•5•10 Limited Warranty Details